Author Archives: Karen Stacey

About Karen Stacey

About Karen Stacey and KLS Associates Karen Stacey brings over 25 years of experience in management, training, instructional design, and customer service to Kreative Learning Solutions’ workshops and course development. She has over fifteen years' experience designing and delivering training in management development, team development, performance management skills, customer service skills, presentation skills, business systems, industry knowledge, and business writing. Karen has held management, consulting, and training positions in several well-known organizations including Kemper, BankBoston, Arbella Mutual, AchieveGlobal (formerly KASET International), and the Weymouth, MA and Hull, MA school systems. Prior to becoming Principal of Kreative Learning Solutions in August 2000, Karen was Senior Training Manager for SunLife Financial. As a professional trainer and consultant, Karen has designed and delivered training, workshops and seminars to a variety of industries including insurance, financial services, travel, telecommunications, retail, healthcare, and government agencies. Her participants include senior-level management to entry-level staff.

Building Communication Bridges

Building self-awareness is the first step to getting to know others. It is insightful when we come to know and accept who we are and how what we do, our behaviors and actions may be perceived by others. Continue reading

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The Annual Performance Review

For many organizations performance appraisal time is a fall activity. I want to share an interesting article written by Jeff Sugarman and Mark Scullard of Inscape Publishing in Training Magazine. http://trainingmag.com/article/annual-performance-review

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“Sitting still in today’s business environment is like moving backward.”

The title of my blog today is a comment I heard while on a conference call with Jeff Sugarman, CEO of Inscape Publishing.  Jeff hosted the call, one of his quarterly Industry Insights phone meetings for Inscape affiliates.  In his … Continue reading

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Jumping into the world of blogging.

I have been planning to do this blogging thing for a while now.  I just have not bitten the bullet until now.  Maybe it is the whole September back to school thing that finally lit a fire underneath me to … Continue reading

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Remembering Ordinary People – Celebrating lives of Great Leadership

Leadership Skills – Remembrances of regular people demonstrating great Leadership This past week was an affirmation of one of the key competencies discussed, practiced and applied in so many of the workshops that I teach: the power of Listening.  This … Continue reading

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